You Ask, We Answer: Quick Shine® Q & A
Quick Shine® Floor Care products are fantastic tools to revive and keep your floors looking new again! Just like any other household product, customers might have some questions about it. So today we are covering some common questions asked by our consumers.
Q: Where can I find your Quick Shine® Floor Finish or Quick Shine® Hardwood Floor Luster product?
A: Our Floor Finish and Hardwood Luster are in most major retailers and some of your local ones as well. Check out our Store Locator to see all the retailers where you can purchase our product.
Q: When I was applying the Floor Finish to my floors, I sat the bottle on my table and it has dripped onto the surface. How can I get this off without damaging my table?
A: Anytime you accidentally get any drops of our Floor Finish or Hardwood Floor Luster on your table or counter, even after it’s dried, you can use Windex or Formula 409 to remove it. Spray it on the area, let it sit for a minute or so then wipe it up with a damp cloth or sponge. This method also works for customers who might have any over-splash on the bottom of their walls or appliances when applying the Floor Finish or Hardwood Luster on their floors.
Q: What can I use to clean my floors with after I’ve applied the Quick Shine® Floor Finish?
A: Routine cleaning using our Quick Shine® Multi-Surface Floor Cleaner via our Multi-Surface Spray Mop and microfiber pad is the best process. However, after applying the Floor Finish we recommend waiting 4-5 days before using the cleaner on your floors to give it time to fully cure. You can always dust mop during the first few days to keep your floors free of dirt and debris.
Q: I used the Floor Cleaner on my floors, but they are not shiny. The bottle says Quick Shine® so can you help me understand what went wrong?
A: This is a common misconception. Quick Shine® is the brand name of our Floor Care products line; however depending on what your floor care needs are will depend on which Quick Shine® product you’d want to use. If you are looking for a floor cleaner, you can use our Quick Shine® Floor Cleaner or Quick Shine® Hardwood Floor Cleaner as a regular cleaning agent. If you are looking to give your floors a shine or to revive your hardwoods, you can use our Quick Shine® Floor Finish or Quick Shine® Hardwood Floor Luster to give your floors that WOW factor.
Q: I applied the Quick Shine® Floor Finish to my floor and now, it looks streaky and cloudy. What did I do wrong?
A: Streaking is usually caused by a few issues: 1.) Not enough product was initially applied and you can correct that with an additional coat; 2.) There was residue on the floor before the Floor Finish was applied. For example, other brand floor cleaning agents, or a vinegar solution; 3.) The same applicator pad used to clean your floors is being used to apply the Floor Finish; 4.) Not allowing sufficient time before applying subsequent coats; 5.) Trying to apply too many coats in a short period of time, not allowing each coat to dry completely.
You can also check out more FAQ’s here. If you have any other questions, please feel free to browse through our previous blog posts as you might find a topic covering your needs, or you can also email or call our Customer Service M-F at 1-800-255-1891 from 8am to 4:30pm EST. Holloway House is a family company and we are always here to help!
i just used this product on my kitchen floors…it worked well, but it is giving off a REALLY strong moldy odor. I’ve never had this happen before with this product. is it possible for it to expire or mold?
Hi Rebecca,
Thank you for reaching out to us. If you can provide the lot number located on the back of the bottle near the cap I can have our Chemist test that lot for any discrepancies. There is no shelf life on our products so it should still perform correctly. Did the smell ever dissipate? Please contact customer service with that number at 800-255-1891 and we can assist you further. Thank you for being a good customer.
Hi Rebecca,
Please contact customer service at 800-255-1891. We are happy to assist you with this issue.
I use Holloway House, Quick Shine floor finish. I love the ease and final outcome of my floors. I also use it on an old wood table!!! Thanks!!
Thanks Gina! We love customer testimonies!
I have been using Holloway House Quick Shine floor finish for quite a while. I love the ease of using it and the outcome, the smell I can do without!!… lol…Also, if used properly, I have never had any build up, etc. Thanks, great product.
Thank you for your brand loyalty Gina! If the smell does not dissipate, please contact us at 800-255-1891. We are happy to provide further assistance.
I have been using quick shine floor finish on my wood laminate flooring as well as my vinial floors and never had a problem with build up or streaking. They look better than when they were new, and I slide my furniture across and have very little scratches,but a easy fix I will never change brands, (even though your not supposed to wax ) BEST LINE OF PRODUCTS BY FAR.
THANK YOU
Thank you for your thoughtful compliment Dan. We love hearing from our loyal customers! Our Quick Shine Multi-Surface Floor Finish is a water borne polymer designed to adhere to the floor surface and provide a durable, long lasting shine. We are glad to hear it has worked well for your laminate and vinyl floors. If you have any questions, please contact customer service at 800-255-1891. We are always happy to help!
My contractor used quick shine as a cleaner and left my new engineered wood floors looking cloudy and streaky. I used the quick shine deep cleaner to remove the wax he applied on my door and remove the coat of wax. I know engineered wood floors come with a factory applied coating that’s very strong. My concern is, will quick shine deep cleaner effect or remove the factory coat?
Hi Diana,
Our Quick Shine Deep Cleaner will not remove the factory finish on your engineered hardwood floors. It is the safest way to remove our Finish. If you have any questions about our Deep Cleaner, please contact customer service for assistance. We are always happy to help!
Can I use Quick Shine on a small Marble area in my front entrance I’ve used it on my engineered wood and it looks great!
Hi Bryan,
Yes, our Quick Shine Finish is safe for marble floors as well. We recommend to damp mop with cool water to remove previous cleaning residue prior to applying Quick Shine. #ShowUsYourShine
Hi – Can I use the Quick Shine Multi-surface Floor Finish and/or cleaner product on stained concrete floors? I recently moved into a new apartment with black stained concrete floors throughout and I would like to clean and shine the floors before moving in my new furniture.
Hi Daryl,
Absolutely! Both our Finishes and Cleaners are PH neutral and are safe for all sealed hard surface floors. Please let us know if you have additional questions. We are always happy to help!
My spray mop is not spraying. How do I unclog it?
Hi,
You can try soaking your cleaning cartridge in ammonia and HOT water overnight to release the Finish that has clogged the spray mechanism. Unfortunately once Finish has clogged the spray mechanism, the spray mop may no longer work as this mop is only meant for cleaners. For more information, please contact customer service at 800-255-1891. We are always happy to help!
I recently applied a coat onto the floor using the squirt in an S motion and then mopping through it to spread evenly. After the coat dried I could clearly see every single squirt line on the floor so thinking it might not have smoothed out enough I did a second coat and it’s still there. Every drop that fell onto the floor is very visible even though my floors have never looked as good as they do now for a 1942 home, but those squirt marks are horrible.
Hi Heather,
If our Quick Shine Finish was not spread out quickly or areas were missed and the Finish has already begun to set up, you can safely remove the compromised areas with our Quick Shine Deep Cleaner. The squirt marks and spots are able to be easily removed. Once the Finish has been removed from the areas, simply reapply a new coat of Finish to those areas only. If you have any questions about our Deep Cleaner, please contact customer service at 800-255-1891. We are always happy to help!
I’ve been using Quick Shine Cleaner & Floor Finish and my floors look GREAT however, I had someone watch my house while on a 4 week vacation and apparently she used way to much and now my floor has a film so my question is how can I remove product and start over?
Hi Debbie,
You can safely remove our Finish and start fresh again with our Quick Shine Deep Cleaner. This product was specifically developed to remove our Finish in this type of situation. Simply dilute 1 cup of Deep Cleaner with 1/2 gallon of HOT water and apply to small sections of the floor at a time. Allow solution to sit for 3 minutes before mopping away and finish with a clean water rinse. Once the entire floor is clean and dry, you can reapply our Finish. Our Deep Cleaner is available online at http://www.walmart.com, http://www.jet.com and http://www.quickshine.net or by calling customer service. If you have additional questions, please contact customer service at 800-255-1891. We are always happy to help!
No one around here sells deep cleaner. How do I get quick shine off my floor?
Hi Robert,
Our Quick Shine Deep Cleaner is available online only at this time. You can find our Deep Cleaner at http://www.walmart.com, http://www.jet.com and http://www.quickshine.net or by calling customer service at 800-255-1891. In addition, you can also mix 1 cup of ammonia to 1/2 gallon of HOT water and apply solution to floor. Wait 3 minutes and mop away and finish with a damp mop rinse. It is important to work in small sections at a time. If you further questions, please contact customer service at 800-255-1891. We are always happy to help!